Terms of service

Welcome to Soorente.
By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.

General Conditions

By using this website, you confirm that you are at least the age of majority in your country of residence or have given consent for any minors under your care to use this site.

We reserve the right to refuse service to anyone, at any time, for any reason.

Products & Availability

All products are subject to availability. We reserve the right to limit the quantities of any products or discontinue items at any time without notice.

We make every effort to display product colours and details accurately; however, we cannot guarantee exact colour representation on all devices.

Pricing & Payments

All prices are listed in the applicable currency and are subject to change without notice.

We reserve the right to correct any pricing errors, even after an order has been placed.

Orders are only confirmed once payment has been successfully processed.

Orders & Cancellations

Once an order has been placed, it cannot be modified.

Orders may only be cancelled before dispatch. Once shipped, the order falls under our Return Policy.

Shipping & Delivery

Shipping times provided are estimates and may vary due to factors beyond our control, including courier delays, customs processing, or peak sales periods.

Soorente is not responsible for delays caused by incorrect shipping information provided by the customer.

Returns & Refunds

All returns and refunds are subject to our Return Policy, which forms part of these Terms of Service.

Customs, Duties & Taxes

International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. These charges are not included at checkout.

Intellectual Property

All content on this website, including images, designs, logos, text, and graphics, is the property of Soorente and may not be copied, reproduced, or used without written permission.

Limitation of Liability

Soorente shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on our website.